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FAQ's

How long will it take to process my order?

Orders are processed within 48hrs of receiving the order.  Immediately after
processing is complete you will receive a tracking number & your items will be shipped.

How long will my package take to get to me after I receive my tracking information?

Regular shipping takes 3-5 business days. Express Shipping takes 1 or 2 business days. Shipments are sent via US Postal Service.

What is Virgin Hair?

Virgin hair is defined as hair that is completely unprocessed.

Can I dye and/or bleached my hair?

Yes, hair can be both dyed and/or bleached. We strongly advise that you go to a professional dye and/or bleach your hair. We also recommend you purchase the 613 blonde hair to dye, therefore, bleaching would not be necessary.

What is "Co-Wash"?

Co-wash is defined as washing your hair using only conditioner. This process replenishes the moisture your hair needs.

How many bundles of hair would you recommend for a full sew in?

Depending on length of desired hair and fullness of style would determine how many bundles of hair is needed. We recommend 3 bundles for styles.

What is the correct care and upkeep for the hair you sell?

Wash and condition hair regularly. Detangle hair before washing. Do not rub or twist hair. Use shampoo to lather hair with lukewarm water. Rinse thoroughly.
Blot dry hair with a towel and allow hair to air dry or sit under hair is completely dry.
Brush hair in a downward motion starting at the ends and working your way up to it's root.

What is the best shampoo & conditioner to use?

We recommend Moroccan Argan Oil Shampoo & Conditioner by Organix, this product can be found at your local pharmacy and/or Walmart.